Telus technical support No Further a Mystery
Telus technical support No Further a Mystery
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All those brokers Performing from Telus Positive aspects, in lieu of preserving the outdated faithful customers they make them go away to search for other company
Sure I attempted chat and obtained related using a live man or woman but they advised me I needed to contact. Unsure just what the representatives over the chat can assist with.
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I know it is very disheartening due to the fact I am in the exact same condition, while it can be about the TV sign that's been dropped.
I was not telling but seeking to talk to him however he obtained mad and hung up. This is certainly absurd and very Awful customer service. I will likely be pulling my two lines from Telus . If This is actually the customer service people are having from the reps than you need to supply it elsewhere. I are with Telus for approximately fourteen decades and It can be very sad that it's got come to this . Thinking about these threads and comments still left by Other people it seems I'm not the only just one.
• I spoke to several agents, which include Maria and Regal, who couldn't provide clarity or escalate my case as requested.
The TELUS crew acknowledges that our operate spans several Territories and Treaty parts and we've been grateful for the normal Understanding Keepers and Elders who're with us nowadays, Telus customer service all those who have long gone prior to us along with the youth that encourage us.
Telus has messed up on my bill various moments in the pastfew months. Lately by charging me 3 situations for your provide it back which was now returned. Then decided to go ahead and improve three of my plans on their own. 1st agent I spoke to was terrific and tried difficult to correct The problem. He even contacted loyalty to help you. They never ever known as. I tried to simply call myself and was keep permanently so I hung up. Attempted Yet another agent he explained he would transfer me to loyalty than proceeded to have upset mainly because I would not let him to end the decision when he mentioned he couldn't transfer me.
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@Oleginza Wrote: I named Telus CS at eight.55AM Mountain time plus they hanged up on me, expressing which i really need to contact throughout "normal office several hours". Is that this for genuine?
Notice: if the topic just isn't still lined by TELUS Expert Messaging, You will be furnished that has a callback choice.
The TELUS workforce acknowledges that our get the job done spans numerous Territories and Treaty locations and we are grateful for the normal Information Keepers and Elders who are with us nowadays, whoever has long gone right before us along with the youth that encourage us.
That is a substantial squander of time and only makes an incredibly frustrated customer just before they get to talk towards the CSR and now the CSR has to deal with an already pressured to their Restrict customer.